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ITW Africa Logo

9 September - 11 September 2025
Radisson Blu, Upper Hill, Nairobi, Kenya
Frequently Asked Questions

Frequently Asked Questions

Looking for help? Our FAQ page is here to provide you with quick answers to the most common questions. If you need further assistance, don't hesitate to contact us - we're happy to help!

 

 

 

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How can I register for ITW Africa?

A pass to ITW Africa includes:

  • Full access to the show across 3 days
  • Unlimited networking opportunities including access to the full attendee list via the techoraco Events App
  • Curated content across multiple stages

You can register directly through our website here or through an invoice by talking to our Customer Services team at itwteam@capacitymedia.com. Please note, that we do not issue invoices for single-pass purchases.

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Where and when is ITW Africa held?

ITW Africa will be held on 9-11 September 2025 at the Radisson Blu Hotel, Nairobi Upper Hill, Kenya. Discover the area here.

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Do you have a promotional pack I can use to showcase my attendance at ITW?

You can access our Media pack here

Please do not forget to tag us at @International Telecoms Week (ITW) on LinkedIn and @ITW_Telecoms on Twitter. You can use the event hashtag #ITWAfrica & #KeepingTheWorldConnected, so that we are notified and can re-share. If there is anything else needed please contact us on itwteam@capacitymedia.com

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I am interested in booking a meeting space at ITW Africa, who do I contact?

If you are interested in booking a meeting space at the event, please get in touch with our Sponsorship & Exhibition team on itwsales@capacitymedia.com

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How do I attend TowerXchange Africa?

TowerXchange Africa will be co-hosted at the Mövenpick Hotel & Residences Nairobi

To attend both ITW Africa - featuring Datacloud Africa - and TowerXchange Africa, you'll need to purchase an All Access Pass. You can do this by either: 

To ensure a seamless experience, a shuttle service will be available between both venues. 

 

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Do you provide VISA letters?

We can supply booked attendees with Visa letters. However, please do note we can only supply these once you have purchased a pass for the event. 

For Visa letters, please email itwteam@capacitymedia.com and quote your confirmation number. 

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Can I substitute an attendee?

You can substitute an attendee up until 7 September. To substitute an attendee, please email itwteam@capacitymedia.com.

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Press & Media Partners

How can I attend as Press? Be the first to cover the latest telecoms trends, and exclusive brand announcements live. We offer free press passes to qualified professional journalists, editorial staff, and media providing coverage for the connectivity industry. 

How can I become a Media Partner? Become an ITW media partner and amplify your publication or Association to our extensive global network through a range of pre-event and on-site branding opportunities.

For more information get in touch with our Marketing team on marketing@capacitymedia.com

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Networking App Access

The techoraco events app will be available to all attendees closer to the event. You need to have a registered pass in order to access. 

If you are having any issues with access to the event platform, please contact itwteam@capacitymedia.com