Panel: Enterprise Messaging in Africa – From SMS to CPaaS & OTT

10 Sept 2026
ITW Keynote Stage, Floor 1
Voice & Messaging Summit

  • Why global and regional brands are rethinking pure SMS strategies 

  • CPaaS as the control layer for messaging, fallback and resilience 

  • When SMS still works and when it doesn’t 

  • OTT, RCS and rich messaging: reality vs hype in African markets 

  • The impact of high termination rates and fraud on messaging volumes 

Chairperson
Boaz Yaya
Boaz Yaya, Operator Relations Director, Kenya - Hayo
Speakers
Rajesh Venkatesh
Rajesh Venkatesh, Principal Solutions Engineer - SYNIVERSE
Nicolas Holtshausen
Nicolas Holtshausen, Operator Partnerships Africa Director - SINCH
Taha Jiwaji
Taha Jiwaji, Founder and Chief Executive Officer - Beem