Panel: Enterprise Messaging in Africa – From SMS to CPaaS & OTT

10 Sept 2026
ITW , Voice & Messaging Summit
  • Why global and regional brands are rethinking pure SMS strategies 

  • CPaaS as the control layer for messaging, fallback and resilience 

  • When SMS still works and when it doesn’t 

  • OTT, RCS and rich messaging: reality vs hype in African markets 

  • The impact of high termination rates and fraud on messaging volumes 

Speakers
Nick Holshausen
Nick Holshausen, Director Operator Partnerships – Africa - SINCH
Rajesh Venkatesh
Rajesh Venkatesh, General Manager, Middle East & Principal Solutions Engineer – EMEAI & APAC - SYNIVERSE