The Trusted Communications Infrastructure Behind Africa’s Digital Economy

10 September 2026 | 9:05 - 13:00

Despite the growth of digital platforms, voice and messaging remain mission critical infrastructure across Africa - underpinning payments, authentication, customer engagement and trust.

The Voice & Messaging Summit brings together mobile operators, wholesale carriers, CPaaS platforms, fintechs, enterprise communications teams, security providers and regulators to focus on the future of trusted communications.

From fraud prevention and traffic quality to AI driven automation and evolving pricing models, the summit helps the ecosystem protect revenue, improve reliability and future proof voice and messaging in mobile first markets.

The Voice & Messaging Summit focuses on safeguarding and monetising Africa’s trusted communications infrastructure.

What the Summit helps you unlock

Mobile Operators & Carriers

Strategies to protect revenue, clean traffic and strengthen trust.

Messaging & CPaaS Platforms

Insight into regulation, pricing evolution and enterprise demand.

Fintechs & Enterprises

Improved reliability for OTPs, alerts and transactional messaging.

Security & Fraud Providers

Direct engagement with operators and platforms tackling fraud at scale.

Agenda highlights:

Protecting, monetising and future-proofing Africa’s trusted communications infrastructure.

  • Voice and SMS as Financial Infrastructure: Why messaging and voice underpin payments, authentication and everyday transactions.
  • Trust, Fraud and Traffic Quality: How the ecosystem is tackling spoofing, grey routes and fraud.
  • AI and Automation in Customer Communication: How automation is reshaping call centres, messaging and engagement.
Voice & Messaging Summit